How can we help? Below you will find the quickest route to an answer, from tracking your order to changing your subscription.
Your order and shipping
When your parcel is sent, what shipping costs and what to do if it takes longer is all explained on Shipping information.
Returns and refunds
Not entirely happy? You have a 14-day cooling-off period. How to register a return and when you get your money back is set out on Returns.
Managing your subscription
You manage your subscription yourself in My account: change a product, adjust the delivery date or cancel. Done straight away, no waiting.
An answer to your question
Most questions about dosage, ingredients, storage and our health claims are already answered under Frequently asked questions.
Prefer to talk to us?
Email us at [email protected] or call 020-8204529 (weekdays 9.00–17.30). You can also use the contact form.