Shipping information

Are you ordering Omega-3 from Testa Omega-3? On this page, you can read what to expect regarding the shipment of your order. We like to keep the information clear so that you know exactly what to expect beforehand.

• Shipping costs in the United Kingdom: £7.95 per order. Shipping is free with a subscription or for orders of £50 or more.
• Dispatched within 5 working days: we dispatch your order within 5 working days of receiving your order and payment.
• Orders up to £135: we can currently ship orders up to £135 to the United Kingdom.
• Convenient letterbox post: where possible we send your order by letterbox post, so you usually don’t need to be at home for delivery.

Shipping within the United Kingdom

For shipping within the United Kingdom you pay £7.95. Shipping is free with a subscription or for orders from £50. Eligible orders (1-4 items) can be sent as letterbox mail. In that case, you do not need to stay at home for delivery. Orders above £135 cannot currently be shipped to the United Kingdom.

When will my order be delivered?

We dispatch orders within 5 working days. The delivery time then depends on your delivery address and the chosen shipping method. After dispatch, you will receive a confirmation with the available tracking information by email.

Shipping outside the United Kingdom

This shop is set up for delivery to the United Kingdom. If you live elsewhere, please use the shop for your country via the country selector at the top of the page, where the correct prices, VAT and shipping costs are shown.

Questions about your shipment?

Do you have a question about the shipment of your order, or has your order not arrived yet? Please contact Testa Omega-3. When asking about an existing order, please preferably include your order number so that we can assist you more quickly.

Check your address carefully

Always check your shipping address carefully before completing your order. Made a mistake? Get in touch as soon as possible. If your order has not been processed yet, we will see whether we can still change the address.

Smarter shipping where we can

Testa Omega-3 deliberately chooses an efficient shipping method. Letterbox packaging makes delivery easier and limits unnecessary delivery attempts. That fits how we work: practical, careful and mindful of the ocean and the world around it.

Frequently asked questions

What does shipping within the United Kingdom cost?

Shipping within the United Kingdom costs £7.95. Shipping is free for a subscription or an order of £50 or more.

Will my order be sent as letterbox mail?

Suitable orders can be sent as letterbox mail within the United Kingdom. Whether this applies to your order depends on the contents and size of the shipment.

Can I have my order delivered outside the United Kingdom?

This shop is set up for delivery to the United Kingdom. If you live elsewhere, please use the shop for your country via the country selector at the top of the page. The shipping costs for your address are always shown before payment.

Can I still change my shipping address?

Get in touch as soon as possible via [email protected]. If your order has not been processed or shipped yet, we will see whether we can still change the address.

My order hasn’t arrived yet. What now?

First check your track-and-trace information, if you received it. Taking longer than expected? Email us your order number and we will look into it for you.